Confidence and assertiveness. When we think of confident people we usually think of assertive people. It’s important to understand the difference between Assertion, Aggression and Non-Assertion so we can identify our behaviour and work on expressing ourselves in an assertive way.
When we behave Assertively, we: Express our own needs in an appropriate and direct way. Treat our needs as of equal importance to those of others. Recognise that we all have something to contribute. The intended outcome is mutually beneficial to both parties.
When we behave Aggressively, we: Express our needs or views in inappropriate ways. Treat our needs as more important than those of others. Believe we have more right and something to contribute and others have little or nothing. The intended outcome is to win or succeed even at another’s expense. When we behave Non-assertively, we: Fail to express our own needs or do so in indirect ways. Treat others’ needs as more important than our own. Believe others have more right to contribute than ourselves. The outcome of non-assertion is to avoid conflict and please others at our own expense.